Effective Date: January 1, 2024

Pisa Pizza (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or utilize our services (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

Information We Collect

Personal Information:

  • When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, delivery address, and payment information.

Non-Personal Information:

  • We may collect non-personal information such as your browser type, operating system, IP address, and information about your use of our Services through cookies and other tracking technologies.

Cookies and Tracking Technologies:

  • We use cookies and similar technologies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Services.

How We Use Your Information

To Provide and Improve Our Services:

  • We use your information to process your orders, manage your account, improve our Services, and communicate with you.

Marketing and Promotions:

  • With your consent, we may use your information to send you promotional materials and offers. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

Customer Support:

  • We use your information to respond to your inquiries, provide customer support, and resolve any issues related to our Services.

Analytics and Research:

  • We use non-personal information to analyze usage patterns and trends, conduct market research, and improve our Services.

How We Share Your Information

Service Providers:

  • We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Access and Update:

  • You have the right to access and update your personal information by logging into your account or contacting us directly.


  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

Data Deletion:

  • You can request the deletion of your account and personal information by contacting us. We will take reasonable steps to delete your information, except where we are required to retain it for legal or legitimate business purposes.

Children’s privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the Services after any changes are made constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@pisapizza.ca
  • Phone: +1 (905) 547-5777
  • Address: 55 Parkdale Ave N, Hamilton, ON L8H 5W7, Canada

Thank you for choosing Pisa Pizza! We value your privacy and are committed to protecting your personal information.